Services

Our Managed IT Services

We serve freelancers, solopreneurs, and small businesses with fewer than 10 staff who want top-notch, next-gen protection from downtime, data loss, and privacy breaches without the work or hassle.

The following services are available:

Antivirus and Anti-Malware

In 2020, ransomware attacks increased sevenfold over the previous year, as reported by ZDNet. Thankfully, you can prevent ransomware attacks and other malware with software that acts like a Tech Ninja; efficient, effective, and quiet.

Backups

Many of our clients often confuse cloud backups and cloud storage, and often don't monitor their backups to make sure they are healthy. We take that stress away and ensure you can always recover important information.

Maintenance

Our Maintenance service helps ensure computers function smoothly. Computers are like cars: if you don't maintain them, they'll often cost you more in troubleshooting and lost productivity. Our NinjaRMM software works on both Macs and PCs to ensure your computers run as smoothly as possible.

Password Management

Easy-to-remember passwords are also easy for cybercriminals to crack. That’s why we install a password manager for our clients and provide safeguards that prevent them from losing access to their accounts. Each account has a unique, strong password that you won’t need to remember.

Our Support Options

Retainer flat-fee

We know it can be annoying to pay for IT services and then still get hit with an hourly invoice later. Let us truly become your IT department and be able to contact us for help or expertise without the fear of another bill.

This flat-fee option replaces our hourly rates, stabilizes your budget, and focuses everyone on the support and service, not the cost.

24/7 Phone and Remote Support

If you need extra support or availability outside of business hours - or you really just need an on-demand option to call and always reach a tech ASAP - then this option is for you.

Our 24/7 Support upgrade gives you access to a US-based help desk team for truly time-sensitive downtime or workflow interruptions.

Monthly CTO Strategy Sessions

If you have a lot of backlogged IT projects and want help with project planning and project management, you probably wish you had someone like a CTO on staff.

Our Monthly CTO Strategy package is most likely what you're hoping for: pre-scheduled standing meetings where someone else can take point and help get through your backlog, freeing you to focus on growing your business.

Additional Partner-Powered Add-ons

 

If you're curious what level of services are best for you, get your free IT action plan today. This is our TechTonic Movement. Will you join us?

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